Medical Secretary

Have you got an eye for detail? Would you like to workfor the NHS and carry out an administrative role that can really make adifference and improve patient care? If so then this may be the role for you

The Medical Secretary holds a pivotal role in anypractice and ours is no exception. This role forms the central point of our patient referrals and medical reports working closely with GPs, our Practice Manager and our patients to ensure timely and accurate letters and information

We are looking for someone who is hard working, enjoys reading and attention to detail, having their own workload, is interested in healthcare and records management and regular communication with our patients tojoin us in our two GP surgeries

Candidates must be proactive and reactive to daily tasks.

They must be aware of time sensitive requirements throughout the day and beable to prioritise effectively

This position is essential in providing excellent supportto our healthcare professionals and delivering a positive experience for our patients

We can offer between 28 to 37 hours per week for theright candidate

Previous experience in General Practice would be advantageous

Duties will include, but not limited to: communicating with clinicians and patients, typing of referrals, and booking hospitalappointments via standard letter format and also specific choose and booksoftware

The post holder is responsible for all GP medicalsecretarial support using various systems and email for patient letters, correspondence,referrals and other means of secretarial paperwork

Responsible for managing busy email inbox

To accurately type referrals, letters and reports as instructed

To make various NHS, private and Choose and Bookappointment referrals as requested

Managing outstanding task requests regardingpatients/referral request/general GP requests in a timely manner

Communicating with patients regularly, both via telephone and electronically

The secretarial team also deals with all correspondencethat passes through the surgery daily and actioning of all electronic and paperpost

We are a two site GP surgery looking after 18,300patients and work out of two purpose built modern Medical Centres in Leeds 9

Osmondthorpe and Leeds 15 Crossgates

Our opening hours are Monday to Friday

We have a team of 40 including doctors, nurses,receptionists and admin staff working out of the two medical centres so youwill be joining a well established and experienced team

There is on site free parking at both sites and there arestaff rest areas for lunch and breaks

We also provide a staff uniform and offer free tea,coffee, chilled water to all members of staff

Type up letters and referrals from Clinicians usingrelevant referral templates

Use the e-referral system to select the appropriatespecialty and clinic, providing patients with a shortlist of available services to enable appointment booking

Send e-referral paperwork to patients

Type and copy medical reports, raise invoices, and maintain invoice spreadsheets where applicable

Handle requests for copies of medical records, including:

Printing electronic records

Photocopying paper records

Sending records via IGPR software and entering details ona spreadsheet

Take surgery post to the post box as required

Check and action NHS mail (both personal and practiceaccounts)

Check and action internal emails

Check tasks on Systm One, taking necessary action by contacting patients or hospitals

Check and action e-referral worklists

Check and action GP Link (Digital system linked to PCSEused to manage Patient registrations and other Patient data)

Create and edit referral and other letter templates inSystm

One Documents

Answer telephone enquiries relating to referrals,reports, letters, etc.

Full training will be provided for the secretarial role.

However, a strong command of English language and Reading ability and Medicalterminology is required to be able to thrive in the role

• 2)
  Excellent communication skills (oral over the phone and written)
• 3)
  Multi-tasking and able to work under pressure
• 4)
  Good knowledge of medical terminology
• 5)
  Willingness to learn a new IT computer system
• 6)
  Able to work on your own and manage own workload
• 7)
  Meticulous and well organised
• 1)
  Medical secretary experience NHS preferable
• 2)
  Previous experience of working in a GP Surgery is desirable
• 3)
  Knowledge of medical databases Systm One

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.