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Patient & Complaints Advisor

Job in Leeds, West Yorkshire, ME17, England, UK
Listing for: NHS
Full Time position
Listed on 2026-01-12
Job specializations:
  • Healthcare
    Health Communications
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Patient Experience & Complaints Advisor
A leading healthcare provider in Leeds is seeking a PALS & Complaints Officer to act as the primary contact for service users and staff. Responsibilities include managing complaints, promoting opportunities for service development, and ensuring accurate record-keeping. Ideal candidates should possess excellent communication skills and experience working in an information or support capacity. The role supports a positive care experience and fosters openness for continuous improvement in services.
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