Operational Support Coordinator

Overview

Job Summary:

At Yorkshire Ambulance Service (YAS) we aspire to deliver world class care to the communities we serve. We currently have a permanent opportunity within our A&E Operational Support Coordinator team, based in West Yorkshire. The successful post holder will cover all locations within West Yorkshire, ensuring that provision is available five days per week to support the leadership team. This is an exciting opportunity for individuals who can provide administrative support to the management team by contributing to a diverse range of tasks.

• Act as an effective communication link between the A&E Operational Management team, stakeholders, patients, and the public, dealing with complex, sensitive, and confidential information.
• Establish and develop good working relationships with the wider A&E Operations department and support service departments.
• Produce letters, reports and provide analytical support to the A&E Operations Management team as required.
• Independently reply to/action correspondence for standard processes such as estates issues, compliments and departmental queries.
• Coordinate the collation of information and run analysis reports as required.
• Diary management for the A&E Operations Management Team where requested.

Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities. We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.

We employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service. Our ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working incl. hybrid working.

• Flexible working including part-time hours, job shares and flexible hours, agile working (role dependant)
• 27 days annual leave, increasing to 33 with service
• Contributory Pension
• NHS Discounts including shops, restaurants, gyms etc.
• Car lease and other salary sacrifice schemes
• Dedicated employee assistance and counselling service
• Opportunities for research participation, career progression and ongoing development
• Well respected, committed and supported staff networks for our workforce

• Date posted: 09 February 2026
• Pay scheme:
  Agenda for change
• Band:
  Band 4
• Salary: £27,485 to £30,162 a year Per annum
• Contract:
  
  Permanent
• Working pattern:
  Full-time
• Reference number: 174-OSCWEST-090226
• Job locations:
  Manor Mill Resource Centre, Manor Mill Lane, Beeston, Leeds, West Yorkshire, LS11 8LQ

Job responsibilities:

For full details of the role responsibilities and person specification please see attached job description.

• Educated to NVQ Level 4 or equivalent experience in similar areas of work

• Significant experience of working in a busy office environment in a similar role.
• Experience in preparation of general correspondence and management reports

• Decisive and clear with ability to work unsupervised using own initiative and demonstrates flexibility to respond to different work environments

• Time management skills to prioritise conflicting workload demands of self and team with ability to multitask

Disclosure and Barring Service Check:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details:
Yorkshire Ambulance Service NHS Trust, Manor Mill Resource Centre, Manor Mill Lane, Beeston, Leeds, West Yorkshire, LS11 8LQ
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