Assistant Business Manager; XN

An exciting opportunity has arisen for a highly motivated and enthusiastic

Assistant Business Manager to join our dynamic Operations Centre on apermanent basis.

The Operations Centre is the Trusts 24/7 central hub, providing real time operational oversight across all LTHT sites. By supporting the monitoring ofpatient flow, coordinating resources and working closely with clinical andnon clinical teams, the Centre plays a vital role in ensuring safe, efficient and responsive care. With a Trust wide view of activity, it helps managecapacity, respond to pressures and maintain smooth day to day operations.

Thepost holder will support operational delivery and the administrative processes that underpin patient flow and discharge. They will hold line management responsibility for administrative staff, providing day to day leadership, workload allocation, performance monitoring, appraisals and support for staff development and wellbeing, ensuring high standards and adherence to Trust policies is maintained.

Therole is key in supporting effective communication and collaborative working with system partners, including Leeds Community Healthcare, Leeds City Council, Adult Social Care and the Integrated Care Board to enable safe andtimely patient flow across organisational boundaries.

Expected Shortlisting Date

24/03/2026

Planned Interview Date

31/03/2026

As Assistant Business Manager within the Operations Centre, you will play avital role in supporting operational delivery and ensuring the effective completion of administrative processes that underpin patient flow and discharge. Your work will directly contribute to improving patient journeysand enabling safe, timely discharge from the acute setting.

Youwill provide day-to-day leadership within the Operations Centre, line managing administrative staff to ensure appropriate workload allocation, high performance standards and adherence to operational processes.

Responsibilities include conducting regular 1:1s, appraisals and performance reviews; supporting staff development and training; fostering a positive,high-performing team culture; and overseeing rota coordination, sicknessmonitoring and HR processes in line with Trust policy.

Youwill also lead and contribute to Trust-wide improvement initiatives,particularly in relation to No Criteria to Reside and patient transportpathways, while providing operational support to the CSU. This includesstrengthening system coordination, improving the appropriate use of dischargetransport and implementing actions that enhance patient flow and reducedelays across sites.

Thisis a fast-paced role requiring strong leadership, excellent communication skills and the ability to work flexibly and collaboratively across multiple teams and sites.

Youllbe part of a supportive, forward thinking team at the heart of Trustoperations, with opportunities to develop your leadership skills and contribute to improvements that make a real difference to patient care.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk'members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

• Previous NHS/hospital experience
• Knowledge of NHS systems
• Experience of organising meetings and minute-taking and/or live typing
• Experience of leading and implementing improvement projects
• Previous line management responsibilities

• Good general standard of education and experience
• GSCE or equivalent Grade C or above in English and Maths

• Professional attitude to work, diplomatic and calm under pressure
• An excellent team player
• Ability to communicate effectively and sensitively at all levels
• Ability to work well under pressure
• Excellent organisational, prioritising and time management skills
• Thoroughness and attention to detail, and the ability to manage multiple priorities in a fast-paced environment
• To provide a high standard, confidential, effective and accurate administration service
• Knowledge of Microsoft Office Packages and e-mail technology
• Ability to adapt to change of circumstances in a fast-paced department
• Flexibility to meet the needs of the service
• A knowledge and understanding of discharge and patient flow processes at LTHT and wider systems
• A knowledge of ordering systems including uniforms and general office needs

• Some flexibility regarding work pattern to cover service demand
• Be willing to work within the Trusts policies, e.g. confidentiality, data protection, health and safety, etc
• A willingness to undergo personal development and learn new skills
• Awareness of training and development needs in relation to the post

This post is subject to the…