Regional Support Manager

compassion, respect, and a deep commitment to personalised care. Our vision is simple: to create homes where people are treated as individuals, supported with dignity, and empowered to live their best possible life.

At Marton Care, these values are at the heart of everything we do. We’re currently looking for a Regional Support Manager to join a team that truly cares about each other, our residents, and the quality of life we provide.

We believe life should be full of joy and purpose. That’s why we’re looking for an enthusiastic and compassionate Regional Support Manager to help create meaningful, engaging experiences for our residents every day. This is your chance to be part of something truly rewarding, helping make people smile and turning ordinary moments into lasting memories.

As our Regional Support Manager, you’ll play a vital role in enriching the lives of residents by:

• To support the homes when a Manager is absent and provide support to the Directors
• Attend local authority meetings/Regional Team Meetings/Safeguarding Meetings as required
• Provide on-call/weekend cover as required
• Any other duties that the line manager sees appropriate to ensure the smooth running of the homes.
• To audit and support all staff to deliver their duties in a timely and effective manner.
• To ensure that staffing levels are appropriate/safe to meet the needs of the residents at all times.
• To audit and implement and oversee the introduction and reception processes for all new residents.
• To audit and ensure the protection of all residents, safeguard and promote their health, welfare and quality of life.
• To assist staff in the overseeing of development of a care plan for each resident in consultation with the resident, other relevant professionals and, where appropriate, the resident’s representative or family members.
• To audit and ensure the effective implementation and review of all care plans.
• To investigate all complaints, carrying out the required action, and reporting to the Director and, where necessary, the Registration Authorities.

We’re seeking someone who is:

• Warm, approachable, and brimming with positivity
• Organised, reliable, and confident in leading a team
• Creative, enthusiastic, and able to motivate others
• Passionate about improving the lives of older people
• Able to work flexibly across some evenings and weekends
  
  Previous experience in a similar role
• NVQ Level 5

Working at Marton Care Homes means being part of something special. You’ll enjoy:

• A friendly, supportive, and welcoming workplace
• Real opportunities for ongoing training and career progression
• A chance to make a meaningful impact in people’s lives every day
• A valued role within a close-knit team that cares as much about each other as we do our residents

If you believe that respect and compassion should be at the heart of care, we’d love to hear from you. Apply now and help us make a real difference to the lives of residents at Marton Care.