Governance Officer

Overview

Private Doctors’ surgery in North Leeds LS8

Hourly rate £20 per hour

1.25 days per week – 10 hours – site based initially with a view to hybrid 1 day per week

Our client, The Private Doctors, is an award-winning CQC registered private medical clinic based in North Leeds providing same-day concierge private GP, executive health screening and specialist clinics. They are now looking to recruit an experienced Governance Officer.

The Governance Officer will develop, implement, and maintain compliance, governance, and quality assurance systems that position The Private Doctors to achieve CQC Outstanding status. This is a strategic, behind-the-scenes role focused on building excellence into policies and processes. You will own CQC compliance, complaints handling, health and safety, staff recruitment and onboarding, audit processes and governance with a clear aim to exceed baseline standards.

This is not a front-of-house role.

This role would suit a CQC Registered Manager from within a GP practice. The objective of the role is to ensure that the practice alleviates risk and attains CQC outstanding status. In order to be considered you must have significant experience within a CQC setting, obtained within NHS, Private Practice or GP Surgery.

The role will include, but is not limited to:

• Maintain up-to-date knowledge of CQC Key Lines of Enquiry (KLOE) and standards
• Prepare and coordinate CQC inspection responses
• Monitor changes to CQC guidance and adapt policies accordingly
• Maintain evidence of compliance across all five domains (Safe, Effective, Responsive, Caring, Well-led)
• Establish and oversee complaints procedures in line with CQC standards
• Develop and maintain health and safety policies, training and risk assessments
• Monitor infection control procedures and equipment safety
• Ensure compliance with relevant legislation (Health and Safety at Work Act, etc.)
• Maintain staff training records and compliance documentation
• Develop and maintain governance structures
• Document standard operating procedures (SOPs) and ensure they are followed
• Maintain policy libraries and version control
• Coordinate internal quality reviews
• Prepare governance reports for management/stakeholder meetings

• 3+ years  experience in healthcare compliance, governance, or quality assurance (NHS, private practice, or both)
• In-depth knowledge of CQC standards (recent registration or inspection experience valued)
• Demonstrable experience in complaints handling in a healthcare setting
• Understanding of healthcare employment law and NHS checks (DBS, occupational health)
• Strong written communication skills (policy writing, professional correspondence)
• Experience in health and safety in healthcare environments
• Ability to work independently with minimal supervision
• Organised and detail-oriented approach to record management and systems
• Problem-solving mindset can identify gaps and implement practical solutions
• Level 3+ qualification in Health and Social Care or equivalent
• Experience in private practice compliance
• Complaints investigation training or mediation experience
• Experience with practice management systems or GDPR compliance
• Knowledge of specialist healthcare areas (general practice, aesthetics, mental health)

If you feel that your skills and experience match the role criteria, please send your CV by return.

The Private Doctors is an equal opportunities employer. We welcome applications from all backgrounds and are committed to creating an inclusive workplace.