Night Rapid Responder – On-Call Home Support

Rapid Responder (Night Sitting Service) Home Support Matters – Norfolk, Norfolk, England

Deployed Across Norfolk

Friday & Saturday Night Shifts Available (21:00 – 07:00)

Cover Work Also Available

Pay Rate: £13.94ph (weekday), £17.06ph (weekend)

Make a Difference When It Matters Most

Home Support Matters is looking for a compassionate, reliable, and experienced Rapid Responder to join our dedicated team covering Dereham and surrounding areas. This rewarding role helps vulnerable people remain safe and independent in their own homes, reducing the need for hospital or care home admissions.

As a Rapid Responder, you’ll be on call from home and deployed by Norfolk’s Emergency Duty Team (EDT) to provide overnight support to individuals in need across Norfolk.

Responding to emergency referrals received through the Emergency Duty Team.

Travelling to individuals' homes to provide overnight support.

Remaining awake throughout the night to observe, monitor, and offer reassurance.

Providing a responsive, person-centred service tailored to individual needs.

Completing accurate visit records using our thermal printer system.

Reporting any concerns, risks, or safeguarding issues to the appropriate teams and organisations.

Helping people stay safe, comfortable, and independent within their own homes.

• Caring and empathetic
• Reliable and trustworthy
• Calm under pressure
• Motivated and proactive
• An excellent communicator
• Flexible and able to travel across Norfolk when required

Previous experience working within the care sector.

Full UK driving licence and access to a vehicle.

Excellent spoken and written English.

Positive attitude and strong customer focus.

Ability to work independently and make sound decisions.

Commitment to safeguarding and delivering high-quality care.

• Flexible Working Options
• Choose shifts that suit your lifestyle – zero-hours, guaranteed hours, or block shift contracts
• Full Training & Paid Induction
• 6 days paid induction at our Beccles branch
• Shadow shifts with experienced carers
• Earn your Care Certificate & NVQs – fully funded
• Extra Perks Just for You
• Paid holiday
• Free uniform & full PPE
• Company mobile phone
• Refer-a-Friend bonus (£100 – T&Cs apply)
• Blue Light Card – enjoy discounts for you & your family
• Your Care GP Online Services
• 24/7 support via Norfolk Support Line
• Access to workplace mental health first aiders

PLEASE NOTE:

Sponsorship is not available for this role.

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