Practice Support Administrator Job Leeds area,England UK,Healthcare

PLEASE NOTE THIS ROLE IS FULLY ONSITE AND DOES NOT ATTRACT A SPONSORSHIP LICENCE

This role will broadly work across practice support areas which will include workflow, reception and medical secretaries to provide a positive and friendly professional image and patient experience.

Interview date: Tuesday 3rd November 2026
Interview location: On site, face to face

Main duties of the job

The main duties are detailed in the job description, including but not limited to:

Administration
Medical Secretary duties

LSMP are committed to creating adiverse and inclusive environment. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and believe, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

About us

Leeds Student Medical Practice strivesto provide inclusive, non-judgemental person-centred care to a diverse studentpopulation coming from the UK and around the world. Our ethos is grounded in compassion, accessibility, and equity, recognising the unique pressures and challenges of student life.

The Practice clinical priorities include Sexual and Reproductive Health, Mental health and wellbeing, young adult long-term condition diagnosis and management, and LGBTQIA+ Health. Thereis a strong focus on prevention, early intervention, and continuity of care.

We are seeking colleagues, both clinical and non-clinical, who are willing to work with the needs of the registered patients and are open to developing their skills in responding tothe clinical priorities. We are seeking colleagues who are empathetic, adaptable,and committed to delivering high-quality, holistic NHS care.

Job responsibilities

Acknowledging new patient records
Register new patient records
To sort and date stamp all incoming patient related mail
To scan documents onto the clinical systems
To manage medical requests and respond accordingly
Ensure correspondence is appropriately actioned when the clinician is not required to view it
Be able to locate documents as need by the clinical and non-clinical user
Carry out other administration related tasks as delegated by supervisor/manager

Job description Job responsibilities

Patient Administration

Acknowledging new patient records
Register new patient records
To sort and date stamp all incoming patient related mail
To scan documents onto the clinical systems
To manage medical requests and respond accordingly
Ensure correspondence is appropriately actioned when the clinician is not required to view it
Be able to locate documents as need by the clinical and non-clinical user
Carry out other administration related tasks as delegated by supervisor/manager

Reception Duties

Greeting and booking in patients for surgeries and clinics
Dealing with patient enquiries efficiently and courteously
Signposting patients to the correct service
Initiating contact with and responding to requests from patients, team members, and external agencies
Input data into patient's healthcare records as necessary
Direct requests for information i.e., SARs, insurance and DVLA forms to the relevant team
Manage all queries as necessary in an efficient manner
Carry out system searches as requested
Always maintain a clean tidy effective working area
Support all clinical team's general tasks as requested
To ensure that all visitors and telephone callers to the practice are greeted professionally
To ensure all telephone calls are managed appropriately
To ensure all e-requests are dealt with
To ensure the flow of patients arriving at the reception desk for appoints, prescriptions, or queries
To administer the e-consultation process

Administration Duties

Ensuring specimens are ready for the daily courier driver
To work in accordance with written protocols
Scanning of documents onto the EMIS system
Opening and distribution of practice post and ensuring outgoing post is documented in the post book
Changing details on EMIS as required

Medical Secretary Duties

To provide administrative support including typing referral letters, and arranging appointments with secondary care and follow up arrangements as required e.g., choose and book
Dealing with patient notes, tasks, and screen messages from colleagues
Dealing with all patients and their relatives/carers and external agencies in a caring and professional manner
General secretarial duties
Dealing with telephone enquiries to and from but not limited to the follow: patients, secretaries, and colleagues at hospitals and outside agencies
Undertaking routine clinical…