Payroll Advisor

Overview

HR Operations is a key function within People Solutions, being the first point of contact for our Team Members who may have a query with any part of the HR and employee lifecycle - new starter process, onboarding, pay, benefits, personal development, or an employment issue.

HR Operations is also responsible for ensuring the overall People Solutions function remains fully compliant and up to date with the most recent Employment contract law, Payroll legislative changes, Talent Acquisition and recruitment processes including Right to Work or visa and immigration support, and importantly that all our people data is kept secure and in line with GDPR legislation.

Putting our team member experience first, the HR Operations function provides accurate, timely and detailed Administrative / Query Support Services to the business, ensuring that throughout the employee lifecycle, SLAs are maintained, and processes are refined in line with the overall business targets on team member experience.

As a Cox Automotive team member, you’ll have access to a wide range of benefits, including exclusive discounts, cashback offers and our brilliant peer to peer recognition scheme. And there’s even more to enjoy:

• Option to buy additional holiday days
• Your birthday off every year
  - paid
• One annual Well-Being Day for you to relax and recharge
• One paid Charity Day to give back and support a cause that matters to you
• Opportunities for career progression across the Cox Automotive network

Reporting to the Head of HR Operations, you will play a vital role in delivering accurate, end-to-end payroll processing while providing confident, knowledgeable support to our team members on payroll-related queries. You’ll collaborate closely with the HR Central team to ensure seamless E2E HR and payroll operations, contributing to an efficient and positive colleague experience.

You will stay ahead of external legislative changes, ensuring all internal processes and external reporting requirements remain fully compliant and aligned with best practice.

Focused on both personal and operational growth, you’ll use project work and day-to-day experience to identify opportunities to optimise payroll and enhance end-to-end HR processes across the function.

Alongside this, you will support a variety of ad hoc duties and strategic projects that contribute to the successful delivery of our wider HR Strategy, giving you scope to develop your skills and influence meaningful improvements within the organisation.

Proactively deliver a full range of payroll responsibilities in a professional, timely, and accurate manner to ensure consistent payroll excellence across the organisation by:

• Providing strong support to the Payroll team and wider People Solutions function through project work and data analysis, including:
• New acquisitions
• Redundancy calculations
• Data reporting and insights
• Effectively managing workload to meet deadlines and maintain service quality
• Staying fully up to date with HMRC legislation and applying this knowledge to all payroll processes
• Maintaining a solid understanding of Salary Sacrifice schemes (Pension, Holiday Purchase, Cycle to Work, Childcare Vouchers)
• Demonstrating knowledge of Benefits in Kind and HMRC reporting requirements (P11D), including data collation, system input, and issuing team member statements
• Providing prompt, clear, and professional responses to payroll-related queries from team members, third parties, and internal business functions
• Supporting business stakeholders as needed, including communicating payroll process updates and ongoing changes
• Leading and supporting the delivery of in-house training sessions, business updates, and assigned payroll-related projects
• Ensuring exceptional attention to detail and maintaining 100% accuracy of all data entered into the HR system
• Applying knowledge of pension legislation to ensure accurate processing and compliance
• Demonstrating a thorough understanding of personal tax allowances, NIC rates, thresholds, and their application within payroll

The ideal candidate will bring proven payroll…