Employee Relations & Change Lead

How you'll help us live our purpose

We’ve been helping our members save for their future and buy their own home since 1875. Join us and you’ll play a big role in helping us to put home ownership within reach of more people, generation after generation.

It’s a purpose that drives everything we do. And you can play your part too – join our dedicated team People Team as our Employee Relations & Change Lead.

Join us as our Employee Relations and Change Lead, where you’ll play a pivotal role in driving organizational change and shaping exceptional colleague experience. In this strategic, hands‑on leadership role, you’ll lead the Employee Relations function to develop and deliver innovative HR governance frameworks, ensuring alignment with our strategic objectives, regulatory standards, and industry best practices. You’ll ensure full compliance with employment law and company policies, driving a culture of fairness, transparency, and accountability.

We’re proud of our inclusive culture and you’ll preserve and elevate this; inspiring people through authentic role modelling of our behaviours, while deliberately and consistently driving high performance as you coach and nurture talent. In this role you will drive impactful change and deliver an exceptional colleague experience provide trusted advice to our senior leadership team.

• Proven experience in a senior HR leadership role ideally within a complex, customer‑focused and financial services environment that’s experienced change and transformation
• Strong understanding of HR governance, compliance, and employment law
• Demonstrated success in driving employee relations, engagement, change, OD and culture change initiatives
• Experience leading and developing high‑performing HR teams
• Have led or been directly involved in M&A

• Hybrid working – 2 days per week in the office
• Annual bonus up to 15%
• Private Medical Insurance
• Matched pension contributions up to 10%
• 30 days holiday, plus bank holidays and holiday purchase scheme
• Colleague Mortgage and Saver products
• 2 days’ volunteering per year

We’ll give you a place to belong with the support to learn, develop and shape a meaningful career.

Our business is centred around our people. Our colleagues are at the heart of everything we do, as shown by our Inclusive Employers Gold accreditation in 2023 and 2025. We’re committed to equal opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

You’ll be joining a truly purpose‑focused culture which helped us win the Leading with Purpose award at the 2023 Business Culture Awards. This recognises how we’ve embedded our purpose with our colleagues, and the actions we’ve taken to put home ownership within reach of more people, generation after generation.

We’d love to hear from you. But don’t wait around - we may close the advert early and we’d hate for you to miss out.

We’re devoted to creating a culture and workplace that is representative of the communities we serve. If you’d like to work with us but are unsure if you meet the full criteria for a role, please contact the recruiter so we can find out more about your skills and experience. We’re committed to supporting you to be at your best - to discuss any reasonable adjustments we could make, please contact us at car

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