Human Resources Support Officer

Overview of the Role

Reporting to a HR Team Leader, this position sits within the HR Business Partner – Organisational Design and Development (HRBP OD&D) function within Judicial Office HR, an arm’s length body of the Ministry of Justice. This is a key role in providing HR support to all Judicial Office Holders (JOHs). The role includes processing judicial sickness absences, undertaking MS Teams calls with JOHs and triaging HR queries received from judicial leaders and JOHs, responding directly, or escalating where needed to appropriate stakeholders.

The post holder will be based in Leeds (5 Wellington Place, Leeds, LS1 4AP
) and will have a passion for providing excellent standards of service, be self‑motivated and have strong organisational skills. They will also be able to work on their own initiative but understand the boundaries of their role and when to seek guidance from others, and work collectively towards a shared goal. Full training will be provided, and the key behaviours and qualities, including being a team player, are the primary attributes sought in the post holder.

As an entry point to a career in strategic Human Resources this post provides an ideal grounding to develop experience as a HR generalist.

The HRBP OD&D team is one of three portfolio areas within Judicial Office HR.

The Judicial Office HR Team is accountable for delivering the right judicial office holders with the right skills, in the right place, at the right time in support of the Lord Chief Justice and Senior President of Tribunals responsibilities for the welfare and conduct of the judiciary as set out in the Constitutional Reform Act 2005. The team also supports, advises, and appoints (on behalf of the Lord Chancellor), the advisory committees who carry out key functions in relation to the magistracy on behalf of the Lord Chancellor.

This role is suitable for blended/hybrid working with the possibility of a mix of remote and office working, and is undertaken on a shift pattern basis of 8am‑4pm, 9am‑5pm or 10am‑6pm. The role is based in Leeds (5 Wellington Place, Leeds, LS1 4AP
) and there may be an expectation on occasion to travel to one of our other office or court locations in line with business need.

With a passion for people and a proven ability in administrative functions, the post holder will combine their organisational ability with the demands of analysing information, providing advisory support, or escalating to stakeholders where needed. The post holder will be responsible for delivering a high‑quality HR service via a digital platform and providing HR support for all judicial office holders. Previous HR experience is not required for the position.

• Process judicial sickness absences, including taking calls and responding to emails.
• Undertake MS Teams calls with JOHs and triage HR queries received from judicial leaders and JOHs.
• Respond directly or escalated to appropriate stakeholders when required.
• Provide HR advice based on existing policies or signpost to the relevant teams.
• Handle sensitive information and maintain confidentiality.
• Work with HR data and support wider HR tasks to deliver an effective HR service to the Judiciary.
• Provide ad‑hoc support to a regional HR advisor with casework, projects and administrative tasks as needed.
• Exercise proactive problem solving and decision making based on analysis of diverse sources of information and data.
• Maintain a stakeholder and customer focus as part of this key support role for the wider Judicial HR.

• Passion for people and proven ability in administrative functions.
• Strong organisational skills, self‑motivation and a team‑player attitude.
• Ability to work independently while recognising when to seek guidance.
• Strong communication skills, capable of handling calls, emails and written correspondence.
• Capability to manage sensitive and confidential information.
• No previous HR experience required; this is an excellent starting point for an aspiring HR professional.
• Desire to learn and develop as a HR generalist.

We value diversity and inclusion in our workforce and would encourage applications from underrepresented backgrounds.