Junior HR Partner

Corpay is currently looking to hire a Junior HR Employee Experience Partner within our Employee Experience UK team. This position falls under our Global Shared Services division and is located in Leeds, Sheffield or Knaresborough, UK.

You will provide operational support and help streamline operational and administrative HR processes across the UK. You will be the key support to our UK stake holders in handling the all-employee experience matters. Including but not limited to HR systems and in maintaining and improving the HR processes and data. You will maintain a reliable HR database and provide analytical insights on HR metrics which assist business decision making.

You will report directly to the Senior HR Employee Experience Manager and regularly collaborate with the wider UK HR/EE team, IVP business leaders and supporting offices in Sheffield, Leeds and Knaresborough.

As an HR Employee Experience Partner, you will be expected to work in a hybrid office environment. Corpay will set you up for success by providing:

• Assigned workspace in Sheffield or Knaresborough, UK
• Formal, hands-on training. Support for you to complete professional certifications.

The responsibilities of the role will include performing and/or managing the following:

• Building relationships with all our UK stakeholders to improve their HR experience.
• Proactively encourage Self-service through our HR Hub.
• Serving as a labor relations/employee relations resource and provide insight regarding new company policies, procedures, programs and activities.
• Conducting investigations, prepares investigative reports, and makes recommendations to resolve employee issues based on policy, past practice and legal justifications.
• Conducts exit interviews and make recommendations based on trends or notable comments for advising management for improvement.
• Ensuring thorough understanding of company policies by conducting new employee orientations and follow-up sessions; assist management team with follow up questions related to company policies and procedures.
• Assist in the day-to-day administrative processes, including reporting related to FMLA maintenance and time management processes.
• Conducting staffing/turnover reporting to include tracking of offer letters, new hire process flow and scheduled orientation dates.
• Identifies internal talent and partners with hiring manager and Talent Acquisition Partner to fill open roles.
• Consults with and advises managers and employees with regard to employee relations issues including investigation and problem resolution, disciplinary action and termination.
• Advises managers and employees concerning compensation, benefits, and employee services as well as provide training in accordance with policies, procedures, and practices.
• Interprets and executes company policies, procedures and practices to ensure compliance with government laws and regulations.
• Acting as key business partner focused on establishing, maintaining, and developing an environment to promote positive employee relations and successful business practices.
• Assisting with other tasks or special projects as assigned by manager.

• 4+ years in a HR Generalist / Shared Services environment
• CIPD level 5, or higher is preferred
• Strong communication & problem-solving skills
• Demonstrated track record of strong service delivery
• Technical / Functional Skills & Knowledge of HR Tools and Interfaces (Workday preferred)
• Knowledge of HR strategies and objectives
• Risk awareness and management advisor experience
• Experience in a fast paced, high-volume environment with a strong customer service focus
• Ability to work under pressure balancing day to day priorities with project work
• Experience leading and supporting complex employee relations cases
• Exceptional organizational skills and attention to detail
• Strong analytical skills
• Commercial and regulatory knowledge
• Occasional travelling will be required – you will need to have your own vehicle and a driving licence
• Customer Focused:
  Goes beyond quality, delivery, reliability, and consistency – involves focusing one’s efforts on finding what a customer needs, before the customer…