HR Advice Partner - Facilities Services

HR Advice Partner

Leeds – hybrid with regular travel to London and client sites across the UK

Permanent

We are looking for a forward-thinking individual to provide support across all HR activities in London and the South. In this fast-paced role, you’ll be reporting to the HR Business Partner for Facilities Services and collaborating with 2 other HR Advice Partners. You’ll be joining a friendly and well-established team where you will work with stakeholders and colleagues across the wider HR team to ensure a high-quality service is delivered that’s fully aligned with the People strategy for the business.

• Establish and maintain strong relationships with managers and leadership team to provide high quality and compliant HR support and advice.
• Support the development of all managers in their people management responsibilities by providing coaching, guidance and feedback where required.
• Lead and support on TUPE Transfers in and out of the business.
• Manage complex ER cases, working with Investigating, Hearing and Line Managers to provide coaching, support, and advice.
• Coach managers on appropriate HR interventions.
• Coach and support managers in identifying and developing their people to build high performing teams including performance management, succession, and talent management.
• Provide (and analyse) accurate people data to enable recommendations.
• Ensure compliance with and implementation of our policies, procedures and practices and always ensuring we are compliant with relevant legislation; strong audit capability; challenging where appropriate.
• Proactively identify where value can be added and opportunities for the continuous development of improved HR service provision across the business area.
• Implement and support overall Induction processes.
• Support the identification of required training and liaise with L&D team to ensure relevant plans are in place.
• Support wellbeing and inclusion interventions including welfare and mental wellbeing.
• Support on the implementation of the pulse survey results to develop action plans to address issues and build engagement.
• Work with reward and recognition team to ensure salaries and benefits remain competitive against current market.

• Proven HR generalist with a strong track record of delivering in a multi-site environment, specialised in employee relations, TUPE process and managing business change.
• Ideally worked in a fast-paced environment such as a Facilities Management organisation or similar.
• Ability to demonstrate a strong commercial focus and influence key business decisions to ensure pragmatic people outcomes.
• Proven ability to work both independently and as part of a wider team.
• Ability to challenge the status quo but also able to provide hands‑on support.
• Skilled mediator with proactive approach to resolving disputes effectively.
• Proven excellent communicator – in all media with the ability to explain complex concepts clearly and concisely.
• Highly proficient in IT (Word, Excel, PowerPoint) and very comfortable working in an IT driven environment.
• CIPD qualified or working toward.

• 25 Days Holiday + Bank Holidays with an option to buy/sell additional days.
• Pension with leading provider and up to 8% employer contribution.
• Personal Wellbeing and Volunteer Days.
• Private Medical Insurance.
• Life Assurance.
• Free 24/7 365 Employee Assistance Program to support mental health and well‑being (including counselling sessions and legal advice).
• Flexible benefits to choose from including Dental Insurance, Gym Membership, Give As You Earn, Travel Insurance, Tax Free Bikes.