Colleague Relations Senior Manager

Agile Working Options

Job Share;
Hybrid Working.

At Lloyds Banking Group (LBG), we have a clear mission to help Britain prosper by creating a more sustainable and inclusive future for people and businesses, shaping finance as a force for good. Our mission guides us, defines how we grow, and ensures we create a future where our planet is cared for, people feel safe and included, and businesses and communities can thrive.

In LBG, we lead bold decisions, shape the workplace we create, seek new ways to work with people, communities and businesses, evolve with their needs, and never stop innovating to make sustainable, ethical choices easy and rewarding. We are reshaping financial services so they work for Britain, for generations to come.

We are looking for an experienced Senior Colleague Relations Manager to join our high‑profile team. In this role, you will shape and deliver innovative colleague and industrial relations strategies, build trust, support complex change, and create an inclusive colleague experience. You will work closely with senior stakeholders across the business, provide expert advice on industrial relations, employee relations and engagement, negotiate and consult with recognised unions and People Forums representing around 33,000 colleagues (Grade A‑C), and help drive positive outcomes for both our people and the organisation.

• Shape colleague relations strategy and influence key people policies.
• Lead trusted partnerships with unions, People Forums and senior stakeholders.
• Guide complex change with expert industrial and employment relations advice.
• Use insight and data to drive informed decisions and better outcomes.
• Champion continuous improvement and innovative ways of working.
• Deliver high‑impact projects that support colleagues and the business.
• Manage risk and navigate complex challenges with confidence and credibility.
• Coach and develop others
  , building capability across the organisation.

• Strong knowledge and experience of industrial relations law, employment law, best practice and ACAS Codes of Practice to shape propositions, responses and direction.
• Keeps on top of changes in the external industrial relations and employment law practices, bringing insight and knowledge of practices to shape strategy and approach. Has a good external network.
• Confident in using and analysing data to shape recommendations and responses to different situations impacting on the business.
• Proven experience in delivering large and complex programmes of work, working with teams of subject‑matter experts from across the business.
• Experience in development of functional or operational policies, including creation of underlying procedures and monitoring implementation.
• Able to demonstrate an understanding of the development and implementation of risk management policies and procedures.

Our ambition is to be the leading UK business for diversity, equity and inclusion, supporting our customers, colleagues and communities. We’re committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. As a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long‑term health or neurodivergent condition through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

• A generous pension contribution of up to 15%
• An annual performance‑related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies