HR Operations Administrator

37.5 hours a week (Monday – Friday 09:00 – 17:30)

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As our business continues to grow, we’re excited to introduce this role. It’s a fantastic opportunity to join us at an exciting stage of our journey, make your mark, and grow with the business.

HR Operations is a key function within People Solutions, being the first point of contact for our Team Members who may have a query with any part of the HR and employee lifecycle - new starter process, onboarding, pay, benefits, personal development, or an employment issue.

HR Operations is also responsible for ensuring the overall People Solutions function remains fully compliant and up to date with the most recent Employment contract law, Payroll legislative changes, Talent Acquisition and recruitment processes including Right to Work or visa and immigration support, and importantly that all our people data is kept secure and in line with GDPR legislation.

Putting our team member experience first, the HR Operations function provides accurate, timely and detailed Administrative / Query Support Services to the business, ensuring that throughout the employee lifecycle, SLAs are maintained, and processes are refined in line with the overall business targets on team member experience.

As a Cox Automotive team member, you’ll have access to a wide range of benefits, including exclusive discounts, cashback offers and our brilliant peer to peer recognition scheme. And there’s even more to enjoy:

• Option to buy additional holiday days
• Your birthday off every year
  - paid
• One annual Well-Being Day for you to relax and recharge
• One paid Charity Day to give back and support a cause that matters to you
• Opportunities for career progression across the Cox Automotive network

Are you passionate about delivering exceptional HR support and making a real impact across the employee lifecycle? We’re looking for a proactive and detail-oriented individual to join our dynamic HR Operations team.

As a key member of the team, you'll play an integral role in delivering a first-class HR administration and support service. From onboarding new starters to managing leavers and employment changes, you’ll be the go-to person for day-to-day HR queries - helping line managers, employees, and the wider HR team navigate policies, processes, and systems with confidence.

Beyond the day-to-day, you’ll also have the opportunity to contribute to strategic HR projects and continuous improvement initiatives. By using data insights and your service-focused mindset, you’ll help shape tools and resources that drive HR excellence across the organisation.

If you're someone who thrives in a fast-paced environment, loves solving problems, and enjoys making processes smoother and more effective, we’d love to hear from you.

Proactively deliver a full HR administration and support service to the full HR population and deliver a team member support service to the wider Cox community in a timely and accurate manner to ensure HR excellence is consistently maintained by:

• Delivering a first-class HR service to line managers and team members, working collaboratively with the wider HR function to provide expert advice, support business objectives, and ensure a consistent employee experience. Accurate and timely completion of all required HR administration for the wider HR population, including data and MI reporting as required.
• Acting as the first point of contact for HR queries, providing guidance on HR policies, processes and procedures…