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IT Support Technical Support

Production Support Engineer: Observability & Automation

Job in Leeds, West Yorkshire, ME17, England, UK
Listing for: Genio
Full Time position
Listed on 2025-12-23
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 35000 - 43000 GBP Yearly GBP 35000.00 43000.00 YEAR
Job Description & How to Apply Below
A leading SaaS company in Leeds seeks a Production Support Engineer to bridge customer support and engineering. Responsibilities include investigating user issues, resolving support requests, and collaborating with teams to implement improvements. Ideal candidates have strong troubleshooting skills, experience with observability tools, and programming abilities for automation. The role offers a competitive salary of £35,000 – £43,000, flexible working conditions, and generous benefits including training allowances and health plans.
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