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Service Desk Manager: Lead IT Support Team

Job in Leeds, West Yorkshire, ME17, England, UK
Listing for: Netcompany Group
Full Time position
Listed on 2026-02-05
Job specializations:
  • IT/Tech
    IT Project Manager, Systems Administrator, IT Support, Technical Support
Job Description & How to Apply Below
Position: Service Desk Manager: Lead 24/7 IT Support Team
A leading technology company is seeking an experienced Service Desk Manager to oversee a 24x7 support team in Leeds. Responsibilities include managing staff, improving service processes, and acting as a primary escalation point. Ideal candidates will possess a strong leadership background, ITSM tool familiarity, and excellent communication skills.

This role offers a chance to influence service quality and lead a team dedicated to exceptional customer satisfaction. The position requires UK National status to achieve Security Clearance.
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