User Researcher; GDS​/UCD

Overview

Location
:
Mainly remote with adhoc travel to Leeds and Manchester - expenses paid

Methods are looking for a team of User Researcher with experience working on public sector/GDS work.

• Knowledge, experience and passion for user centered design practices
• Experience undertaking user research and gathering user requirements
• Experience working in agile multidisciplinary teams, including designers and developers to build digital products and services
• Confidence developing user personas and journey maps

• Championing the user
• Planning and conducting user research, developing recruitment briefs, analysis and presentation of findings
• Collaborating with the product team to turn research findings into prototypes and features that meet the user need
• Presenting research findings, user insight and recommendations to the product team
• Promoting user centered design principles and best practice within government
• Designing, Scripting and analysing quantitative surveys
• Undertaking qualitative/quantitative research projects such as proposition development, visual identity and customer experience mapping
• Applying relevant knowledge in human factors, ethnography, and the user-centered design process to product and service design
• Managing day-to-day operations with usability and market research agencies with accountability for schedules, value for money and deliverables