Data Insights Manager

About The Role

The Data Insights Manager is a pivotal hybrid role responsible for Hippo’s end-to-end knowledge management and commercial reporting strategy. Sitting within the Commercial Operations team, this role will support growth by ensuring that our Sales, Bids, and Operations teams have immediate access to high-quality, actionable data. As Hippo moves toward an AI‑driven environment, this role serves as the "Data Steward" for our internal intelligence.

As the main point of contact to help others find the information they need efficiently, this role bridges the gap between traditional bid, proposal and report production and modern data analytics, ensuring our indexing tools and AI agents are kept up to date with structured, high-quality content to enable the business to run effectively and grow.

• AI Readiness & Content Stewardship: Ensure all previous bids, feedback, case studies and other material is indexed in the correct format for AI retrieval.
• Data Quality & Mapping: Enforce quality rules for field inputs across systems to maintain ‘Gold’ quality document repositories.
• Reporting & Insights: Design, build, and maintain both structured and ad‑hoc reports using Power BI and/or Snowflake Intelligence to pull insights from numeric and text‑based Hippo data.
• Knowledge Retrieval: Drive operational efficiency by ensuring the right information is retrieved in the right format at the right time, encouraging self‑service among users.
• Continuous Improvement: Integrate "lessons learned" from bid scores and feedback into the knowledge library to improve future win rates and improvements to future submissions.
• Data Modelling: Add basic fields to existing data models to adapt to changing business requirements.

• Data Proficiency: Strong capability in Power BI (or similar) with an understanding of SQL, and Data Modeling.
• Commercial Methodology: Good knowledge of sales and bidding processes for B2B and UK Government procurements (e.g. Shipley, APMP).
• Technical Ecosystem: Working knowledge of cloud tools (i.e. Snowflake, GCP, dbt, Fivetran, Azure) and proficiency SaaS tools and systems (i.e. Hub Spot, Kimble/Kantata, Google Workspace).
• Commercial Acumen: Understanding of a professional services business model, pricing structures, risk identification, and value‑based selling.
• Communication: Excellent written skills with the ability to strictly enforce high standards and customer requirements.
• Logic & Creativity: Ability to think creatively about how to present insights and use existing data to solve business problems.

• Required: Experience in report design and building data‑driven dashboards.
• Required: Experience preparing data for AI indexing.
• Required: Experience working on bids or proposals for B2B/UK Government procurements.
• Required: Experience with in a digital or data consultancy/professional services business.
• Preferred: Familiarity with public sector procurement mechanisms and frameworks (e.g. DOS, G‑Cloud)
• Preferred: Familiarity with modern data stacks (e.g., Snowflake, dbt, or Fivetran) and LLM integration (Gemini, Cortex).

• Contributory pension scheme (Hippo 6% with employee contributions of 2%)
• 25 days holiday plus UK public holidays
• Perkbox access for a wide range of discounts
• Critical illness cover
• Life assurance and death in service cover
• Volunteer days
• Cycle‑to‑work scheme for the avid cyclists
• Salary sacrifice electric vehicles scheme
• Season ticket loans
• Financial and general wellbeing sessions
• Flexible benefits scheme with options of:
  • private health cover
  • private dental cover
  • additional company pension contributions
  • additional holidays (up to an extra 2 days)
  • wellbeing contribution
  • charity contributions
  • tree planting

At Hippo, we’re dedicated to creating a diverse, equitable and inclusive workplace that works for everyone. We understand that having a diverse team unlocks our capacity for innovation, creativity and problem solving. Only by building a community of diverse perspectives, cultures and socio‑economic backgrounds can we create an environment where all can contribute and thrive.

We actively…