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Technical Support IT Support HelpDesk/Support

2nd Line IT Support Analyst | Escalation & Mentorship

Job in Leeds, West Yorkshire, ME17, England, UK
Listing for: Gateley
Full Time position
Listed on 2026-02-14
Job specializations:
  • IT/Tech
    Technical Support, IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A prominent law firm in Leeds is seeking a 2nd Line Support Analyst who will play a key role in resolving IT incidents and who can act as a technical escalation point. The ideal candidate will have a strong technical background in Microsoft environments, excellent customer service skills, and the opportunity to mentor junior team members.

This role offers room for personal development along with a competitive remuneration package and numerous benefits.
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