DevOps Engineer

I'm looking for a Dev Ops Engineer to join a digital-first organisation operating high-volume ecommerce and customer-facing platforms. This role sits within a Digital Operations environment and focuses on production stability, reliability, and operational excellence, rather than pure greenfield build work.

You'll play a key role in keeping live platforms running smoothly, monitoring systems, resolving incidents, and working closely with development teams to prevent issues before they impact customers. It's a hands‑on role for someone who enjoys ownership, investigation, and improving how things run day to day.

• Own monitoring and support of production environments across ecommerce and digital platforms
• Manage production SSL certificates, encryption keys, and CDN services (e.g. Cloudflare or Akamai)
• Proactively monitor logs and performance metrics, identifying issues before they escalade
• Investigate incidents, perform root cause analysis, and raise clear actions into development backlogs
• Work closely with development teams to resolve incidents and improve platform reliability
• Support daily order processing systems, resolving failures or anomalies that affect customer experience
• Run and contribute to post‑incident reviews, feeding improvements back into operations
• Support and contribute to automation across monitoring, alerting, and deployment
• Help embed Dev Ops best practice and continuous improvement across the team

• Hands‑on experience in a Dev Ops, operations, or platform support role
• Strong understanding of production monitoring, log analysis, and incident management
• Experience managing SSL certificates, key rotation, and production security controls
• Background supporting ecommerce or high‑availability digital platforms
• Familiarity with ticketing / backlog tools such as Jira or Azure Dev Ops
• Experience working with CDN platforms such as Cloudflare or Akamai
• Strong problem‑solving skills and clear communication when handling incidents
• Exposure to cloud platforms (AWS, Azure or GCP)
• Scripting or automation experience (Bash, Python, Power Shell)
• Understanding of CI/CD pipelines and infrastructure as code
• Knowledge of containerisation (Docker and/or Kubernetes)

Please get in touch to discuss the role in confidence