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Technical Support HelpDesk/Support

Technical Escalations Lead — Customer Outcomes

Job in Leeds, West Yorkshire, ME17, England, UK
Listing for: Qoria
Full Time position
Listed on 2026-02-15
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A global leader in child digital safety technology is seeking a customer support specialist in Leeds. The role involves troubleshooting escalated customer issues, ensuring quality resolutions, and collaborating with engineering teams. Candidates should possess deep technical acumen, exceptional problem-solving skills, and the ability to effectively communicate with stakeholders. This position directly impacts the safety of children online, making it a purpose-driven career.

The company offers a competitive salary, flexible working options, and a supportive team environment.
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