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Adoption and Change Management Consultant
Job in
Leeds, West Yorkshire, ME17, England, UK
Listed on 2026-02-16
Listing for:
Bytes Software Services
Full Time
position Listed on 2026-02-16
Job specializations:
-
IT/Tech
IT Consultant
Job Description & How to Apply Below
Adoption and Change Management Consultant
United Kingdom
Job DescriptionPosted Thursday 4 December 2025 at 01:00
POSITION DETAILS:Position Title:
Adoption & Change Management Consultant
Reports to (POSITION):Team:
Microsoft Services Team
Department:Technical Solutions
PURPOSE OF JOB:The Adoption & Change Management Practitioner supports the Adoption & Change Management Lead in driving the successful adoption and utilization of M365 technologies. This role involves assisting with change management initiatives, developing training materials, and providing support to end users.
KEY RESPONSIBILITIES:- Assist in the development and implementation of adoption and change management strategies for M365 technologies.
- Support the creation and delivery of training materials, including videos, to support user adoption.
- Collaborate with stakeholders to identify and address barriers to technology adoption.
- Monitor and report on adoption metrics and user feedback.
- Ensure best practices are followed in the use of SharePoint, including page design, administration, and permissions management.
- Adoption and Change Management for Copilot
- Training sessions with customers for applications across the M365 estate.
INDIVIDUAL RESPONSIBILITIES:
- Conduct workshops and training sessions for power/super users.
- Design and manage SharePoint pages, ensuring they meet organizational needs.
- Assist end users with navigating SharePoint, finding and saving files, and managing file access.
- Assist end users with tips and tricks for using Word, Excel, Teams, One Drive
- Develop and maintain documentation on best practices for M365 apps.
WIDER TEAM NETWORK
Internal
- Pre-sales, Sales, Marketing and Support
External
- Clients, Vendors and Partners
QUALIFICATIONS, EXPERIENCE, &
SKILLS:
Educational
Qualifications:
ESSENTIAL
Professional Qualifications
- Strong knowledge of M365 technologies, including SharePoint and Copilot.
ESSENTIAL
- Excellent communication and organizational skills.
ESSENTIAL
Years of Experience
- 2+ years of experience in change management, user adoption, a role.
ESSENTIAL
Other Requirements
- Ability to work collaboratively with cross-functional teams.
ESSENTIAL
- Strong analytical and problem-solving skills.
DESIRABLE
- Experience in creating and delivering training materials.
DESIRABLE
- Proficiency in M365 technologies (SharePoint, Teams, One Drive, Word, Excel)
- Strong presentation and training skills
- Excellent organizational and project management abilities
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