Implementation Specialist - Medical Devices

Job Description Summary

As an Implementation Specialist, you will play a key role in delivering high-quality installation and integration of products and services. You will work closely with customers to ensure smooth implementation, training, and maintenance while applying your technical expertise to support and optimise their systems. This position offers flexibility regarding your location. You may be based anywhere in England and will be expected to travel around 80% of your time across the whole of the UK and sometimes other European countries, with occasional overnight stays.

When you are not with customers, you can work remotely.

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of Med Tech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

BD is proud to be certified as a Top Employer 2025 in the United Kingdom, reflecting our commitment to creating an exceptional working environment.

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth‑centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time. To find purpose in the possibilities, we need people who can see the bigger picture, understand the human story that underpins everything we do, and have the imagination and drive to help us reinvent the future of health.

At BD, you’ll discover a culture in which you can learn, grow and thrive, and find satisfaction in doing your part to make the world a better place.

With our technical capabilities, the Medication Management Solutions (MMS) team can manage multiple systems and our operational capabilities enable us to have medications available when and where needed, reducing inefficiency and waste for nursing and pharmacy teams.

• Install, configure and integrate hardware, software, and applications according to agreed project plans.
• Conduct customer meetings and training sessions both on‑site and remotely.
• Coordinate project phases in collaboration with the Project Management Office, ensuring timely and accurate execution.
• Provide technical support, troubleshooting, and preventive maintenance to customers in the assigned region.
• Perform hardware and software repairs on customer sites when required.
• Document and report technical activities and outcomes with precision and attention to detail.
• Maintain awareness of change processes and adapt effectively to evolving customer and business needs.
• Communicate technical information clearly, ensuring understanding among customers and colleagues.

• Background in IT or technical disciplines, with hands‑on experience in virtual platforms and networking systems.
• Proven experience in project delivery using the System Development Life Cycle (SDLC).
• Skilled in creating and maintaining accurate technical project documentation.
• Strong problem‑solving ability with experience supporting proprietary and standard applications.
• Capable of managing multiple priorities while maintaining a high standard of customer service.
• Fluent in English; additional Scandinavian language skills are advantageous.
• Holds a valid driving licence.

£40,000‑£45,000 + bonus + benefits.

G  Winnersh – Eskdale Road.

Becton, Dickinson and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, colour, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectionate or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Click on apply if this sounds like you!

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