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Technical Support IT Support

Senior SaaS Support Specialist – Tech & Customer Advocate

Job in Leeds, West Yorkshire, ME17, England, UK
Listing for: EY
Full Time position
Listed on 2026-02-19
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading consulting firm is looking for a Global SaaS Support Specialist in Leeds. This role involves providing advanced technical support for SaaS solutions, ensuring customer satisfaction through efficient issue resolution, and collaborating with product teams. Candidates should have strong experience with SaaS platforms, excellent troubleshooting skills, and the ability to communicate effectively. The position offers a dynamic work environment in a diverse team focused on improving client experiences.
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Position Requirements
10+ Years work experience
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