Service Analyst
Job in
Leeds, West Yorkshire, ME17, England, UK
Listed on 2026-02-19
Listing for:
Syntax Consultancy Ltd
Full Time, Part Time, Contract
position Listed on 2026-02-19
Job specializations:
-
IT/Tech
IT Support, Systems Analyst, IT Consultant, IT Business Analyst
Job Description & How to Apply Below
Leeds (Hybrid)
6 Month Contract
to £450/day (Inside IR35)
Service Analyst needed with active SC Security Clearance, managing and supporting Service Delivery Manager.
6 Month Contract based in Central Leeds (Hybrid). Start ASAP in Feb/March 2026.
Hybrid Working - 2 days/week remote (WFH), and 3 days/week working on-site from the Leeds office.
A chance to work with a leading global IT and Digital transformation business specialising in Government projects:
Experience managing support services projects.
Support the Service Delivery Manager, reporting, planning and operational oversight.
Assist with day today service operations, providing cover across all the Service Management practice: incident, problem, service improvements, service design etc.
Monitor service KPIs, ensuring services meet performance, quality and compliance standards by communicating in service reviews
Escalate complex issues appropriately while maintaining ownership including participation in Major Incident
Familiarity with Experience in ITIL or other service management frameworks. ITIL V3 required and ITIL V4 preferred.
Banking / Financial Services domain experience preferred.
Must hold active SC Security Clearance used on a project within the past 12 Months
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