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HelpDesk/Support Technical Support IT Support Systems Administrator

IT Support Engineer – Helpdesk Level 1

Job in Leeds, West Yorkshire, ME17, England, UK
Listing for: Waystone
Full Time position
Listed on 2026-05-17
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Waystone in Leeds is looking for an IT Helpdesk Engineer Level 1 to support the IT team in managing service desk operations. Responsibilities include resolving incidents and requests, maintaining high customer service standards, and assisting in disaster recovery. Candidates should possess a degree in IT or equivalent experience, ITIL certification, and a minimum of 2 years in a helpdesk role.

The ideal candidate will demonstrate strong MS Office skills and have knowledge of Active Directory.
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