Technical Support Specialist

We’re Hiring:
Technical Support Specialist 🚨
📍 Leeds (Office-Based)
💰 £30,000 – £35,000 + Bonus
⏰ Monday–Friday | 39-hour week

SFR Recruitment Solutions are working with a growing and ambitious business looking to strengthen their technical team. If you’ve got a background in CCTV, access control, gate automation or security systems — this could be a great move.

🔧 The Role

You’ll be the go-to person for customers needing:
✅ Technical support
✅ Product advice
✅ Troubleshooting assistance

You’ll work closely with installers, fabricators, and contractors — helping them solve problems, configure systems, and get the best from a wide range of products.

This is a hands-on, customer-facing role where you’ll build strong relationships and become a true product specialist.

🎯 What We’re Looking For

✔ Experience in CCTV / access control / gate automation / security systems
✔ Background in installation, commissioning, technical support or engineering
✔ Strong problem-solving skills and a customer-first mindset
✔ Confident communicator who can explain technical solutions clearly

🎁 What’s on Offer

✨ Performance bonus scheme
✨ Full product & industry training
✨ Private healthcare (after qualifying period)
✨ Birthday off + holiday purchase scheme
✨ Early finish Fridays
✨ Modern offices + great team culture
✨ Clear progression within a growing business

💬 If you’re looking to move into — or develop further within — a technical support role in a growing sector, I’d be keen to speak with you.

📩 Get in touch with SFR Recruitment Solutions to find out more.

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