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Strategic CSM: Low-Touch & Automation
Job in
Leeds, West Yorkshire, ME17, England, UK
Listed on 2026-06-04
Listing for:
Juro Online Limited
Full Time
position Listed on 2026-06-04
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Juro Online Limited is seeking a Customer Success Manager to enhance customer retention and growth by co-owning a scaled portfolio. You will build playbooks, automations, and engage key stakeholders to ensure customer success.
The ideal candidate will have over 3 years of experience in customer-facing roles within a SaaS environment and must be comfortable with in-person engagements. This role involves strategic relationship building while maintaining a focus on automation and efficiency.
Benefits include clear career progression opportunities and a flexible working model.
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