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Head of Technical Support & NOC/SOC Excellence
Job in
Leeds, West Yorkshire, ME17, England, UK
Listed on 2026-06-06
Listing for:
Communicate Technology
Full Time
position Listed on 2026-06-06
Job specializations:
-
IT/Tech
IT Support, Systems Administrator
Job Description & How to Apply Below
Communicate Technology, based in Leeds, is looking for a Head of Technical Support to join their senior leadership team. This role is crucial for defining strategy and driving service excellence across the Network Operations Centre (NOC) and Security Operations Centre (SOC).
You will lead a multi-site operation, collaborate with various teams, and improve service performance while ensuring customer satisfaction. The ideal candidate will have experience in MSP environments, technical knowledge, and strong leadership capabilities.
Benefits include private healthcare, life assurance, and 25 vacation days.
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