Technical Graduate - Service Advisory

Overview

At CGI, we empower the next generation of innovators to shape the future of technology and security. As part of #Generation

CGI, you’ll join a community of graduates who are turning ambition into action and possibility into progress.

As a CGI Technical Graduate
, you’ll be trusted with responsibility from the start. You will help clients improve how technology services are designed, delivered, and experienced. Working across Service Management, SIAM, user experience, AI‑enabled service improvement, and enterprise tooling including Service Now and Freshworks, you’ll support projects that drive real business impact.

In this role, you will support service transformation and improvement initiatives across a range of client projects. You’ll collaborate with technical teams, stakeholders, and service specialists to improve processes, enhance user experiences, and contribute to the delivery of effective and efficient services.

• Support service management and transformation projects
• Collaborate with clients, stakeholders, and delivery teams
• Contribute to service improvement and user experience initiatives
• Analyse service data and operational insights
• Support continual service improvement activities
• Develop knowledge of SIAM, ITILv4, and enterprise tooling
• Communicate ideas and recommendations clearly and professionally
• Build strong working relationships with clients and colleagues

Technical Graduate - Service Advisory roles are available in London and Leeds
. As CGI is a consultancy, you may be required to work in different locations, so adaptability and a willingness to travel are key.

Along with a competitive salary and a £1000 joining bonus, you’ll enjoy benefits that support every stage of your journey. You’ll share in CGI’s success through our matched share scheme, have access to private healthcare, well‑being programmes, and professional training, and build financial security with a competitive pension. Beyond the day job, you’ll connect with others through graduate networks, diversity groups, and social clubs that make your time at CGI both rewarding and enjoyable.

• A minimum 2:2 degree in computer science, engineering, physics, maths, or a related STEM field (some roles may require a 2:1).
• Passion for technology and innovation, with a problem‑solving mindset.
• Ability to collaborate effectively within teams.
• Confident and professional approach with clients and stakeholders.
• Ability to travel and work on projects across the UK.
• Eligibility for Baseline Personnel Security Standard (BPSS) clearance, with many roles requiring higher National Security Vetting.

• Awareness of ITIL, SIAM, Service Now, or Freshworks.
• Awareness of Agile or iterative ways of working.
• Interest in service improvement and user experience.
• Interest in IT Service Management, Digital Transformation, or Service Operations.

At CGI, you’ll be part of a culture that celebrates diversity, inclusion, and collaboration, where your perspective is valued and your ideas contribute to meaningful outcomes. Your journey starts with a structured Early Careers Induction Programme, giving you the foundations to succeed, along with 24/7 e‑learning and opportunities to gain professional certifications. You’ll also join our Student Kick‑start Initiative, where you’ll collaborate with other graduates on creative projects that deliver impact beyond your day‑to‑day role.

CGI is an unconditionally inclusive workplace where you are respected, your voice is heard, and you can be yourself. We were recognised in the Sunday Times Best Places to Work List 2025 and named a UK ‘Best Employer’ by the Financial Times. We proudly hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because you are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

Come join our team—one of the largest IT and business consulting services firms in the world.