Operational Resilience and OCIR; Operational Continuity In Resolution Analyst

About the Role

As an Operational Resilience & OCIR Analyst, you’ll play a key role in supporting the maturity and ongoing delivery of Operational Resilience and OCIR across the Society. Working within our Business Risk & Resilience function, you’ll help us meet regulatory requirements while continuing to build a strong, data‑led resilience culture.

You’ll join a collaborative team based at our Broad Gate office on a hybrid basis, working closely with colleagues across the business to understand critical services, identify vulnerabilities, and deliver meaningful insight through MI and reporting.

• Support the ongoing development and embedding of Operational Resilience and OCIR, ensuring regulatory compliance
• Build and maintain end‑to‑end process maps for Important and Critical Business Services, covering people, processes, technology, information and third parties
• Create clear process maps that show inputs, outputs, ownership and hand‑offs
• Analyse and present MI and resilience indicators (including Power BI), highlighting vulnerabilities and emerging risks
• Identify opportunities to automate, enhance and continuously improve reporting and insight
• Contribute to resilience assessments, scenario testing and impact tolerance development
• Partner with SMEs to ensure resilience information remains accurate and up to date
• Produce high‑quality reports and committee papers for governance forums
• Maintain central tracking for actions, scenario outcomes and remediation activity

• A background in Operational Resilience, Business Resilience or OCIR‑related activity
• Strong stakeholder engagement skills, with the ability to work across multiple business areas
• The ability to map complex processes in a clear and structured way
• A high level of accuracy when producing MI and reporting
• Strong analytical skills, with the ability to interpret data and complex information
• Confidence using reporting tools such as Power BI, alongside Excel, Visio and Power Point
• A proactive, organised approach with the ability to manage competing priorities

• A background in a Business Analyst or MI‑focused role
• Experience mapping technical systems or applications (ideally within IT environments)
• The ability to produce governance or committee papers
• Exposure to change or transformation environments

• Holiday. You’ll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days.
• Bonus. At YBS we work collaboratively and share in our success together, so when we reach our goals we’re all rewarded with an on‑target bonus of 7% of eligible pay (with the opportunity to earn up to a maximum of 15%).
• Pension. We know how important it is to save towards the future, that’s why we’ll contribute up to 11% into your YBS pension.
• Healthcare. Health and wellbeing are an important part of life at YBS, when you join us you’ll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans.
• My Benefits. When you join YBS you’ll have access to our self‑service benefits portal, where you can access a range of retail, hospitality and health discounts.