Human Centred Design - User Researcher

At CGI, we’re transforming how people interact with digital services by placing user insight, accessibility, and innovation at the centre of every experience. As a User Researcher, you’ll play an important role in shaping evidence‑led services that improve outcomes for users, organisations, and communities.

Working within multidisciplinary teams across design, product and technology, you’ll help uncover user needs, influence decision‑making and support the delivery of inclusive and impactful digital services.

You’ll be empowered to contribute ideas, collaborate with experts and grow your career within a culture that values creativity, ownership and continuous learning.

CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare and a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector.

Due to the secure nature of the programme you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position, and you will be expected to travel to CGI offices or client sites 2–3 days per week on average.