UX Designers - Contractors IR35

About The Role

Hippo is looking to build a talent pool of talented UX Designers for current and future contractor opportunities. Due to the variety of our projects and clients, we have Inside IR35 positions available on a short-term or long-term basis with fully remote/flexible working arrangements.

UX designers ensure that people using a service can do what they need to do, when they need to do it, in a way that is easy for them. Working with user researchers, they identify what users need from a service and use that information to inform their design decisions. Champions of user‑centred design, they work with other Agile team members to test and iterate designs, and advise clients on how to get the best from UX design.

• Advise clients on how to solve complex problems using UX design, people‑centred design and Agile methodologies
• Lead multidisciplinary Agile teams to design services that meet identified user needs
• Advocate inclusive approaches and styles within UX design
• Build supportive relationships with clients and stakeholders, yet challenge ideas and manage difficult conversations
• Support other UX designers and advise other colleagues on how to get the best from UX design
• Promote Hippo’s people‑centred design offer both internally and externally

• Advanced UX design skills, with experience of applying these across different environments
• Experience of working in multidisciplinary Agile teams to design and deliver people‑centred services
• Experience of designing for diverse users, including those with accessibility or assisted digital needs
• Proven experience of championing UX and service design approaches
• Experience of mentoring/training other UX designers
• Advanced communication and stakeholder management skills, with the ability to manage conflict and convey difficult messages with tact and sensitivity
• A good understanding of other Agile roles across design, product and tech
• Strong consultancy and leadership skills, and confidence in exploring problem spaces with clients to determine the most appropriate way forward

At Hippo, we’re dedicated to creating a diverse, equitable and inclusive workplace that works for everyone. We understand that having a diverse team unlocks our capacity for innovation, creativity and problem solving. Only by building a community of diverse perspectives, cultures and socio‑economic backgrounds can we create an environment where all can contribute and thrive.

We actively encourage applications from underrepresented groups including women, ethnic minorities, LGBTQ+, neurodivergent and people with disabilities. We are committed to providing an inclusive and accessible recruitment process that reflects our workplace culture. We are a registered Disability Confident Employer, Mindful Employer, Endometriosis Friendly Employer and a member of the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices.

We are headquartered in Leeds and located across the UK in Glasgow, Manchester, Birmingham, London and Bristol. We’re on the lookout for top talent nationwide, so don’t let location hold you back from applying. We welcome candidates from all over the UK who possess the flexibility to work from any of our locations. It’s worth noting that, given the dynamic nature of our business, you may be required to work on‑site at client locations or from your own home.