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SaaS Support Technician II – Complex Issues
Job in
Leeds, West Yorkshire, ME17, England, UK
Listed on 2026-06-20
Listing for:
Simpro Software
Full Time
position Listed on 2026-06-20
Job specializations:
-
IT/Tech
Technical Support
Job Description & How to Apply Below
Simpro Software is looking for a Customer Support Technician, Level 2 to resolve complex technical issues and collaborate with various departments for effective solutions. This role requires strong technical knowledge and excellent customer service skills.
Key responsibilities include managing ticket workloads, providing training to Level 1 technicians, and actively participating in product improvement initiatives. Strong experience in SaaS platforms and problem-solving capabilities are required.
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