Business Analyst
Job in
Leeds, West Yorkshire, ME17, England, UK
Listed on 2026-06-21
Listing for:
context recruitment
Contract
position Listed on 2026-06-21
Job specializations:
-
IT/Tech
Business Systems/ Tech Analyst, IT Business Analyst
Job Description & How to Apply Below
Business Analyst
- Business Transformation / D365
Location: Leeds
- Hybrid
Contract: 12 month fixed term
Pay: £50, depending on experience
A leading Managed Services provider is looking to appoint an experienced Business Analyst on a fixed-term contract. This is an excellent opportunity to contribute to key digital transformation initiatives, working across customer-facing platforms and enterprise systems, including Microsoft Dynamics 365, within a fast-paced and collaborative environment. As a Business Analyst, you will act as the vital link between business stakeholders and technical delivery teams, ensuring business requirements are clearly defined and successfully delivered.
Keyresponsibilities
- Gather, analyse and document business requirements, translating them into user stories and functional specifications
- Work closely with Dev Ops and cross‑functional teams to design and deliver scalable digital solutions
- Support the delivery of customer self‑service platforms, integrated with third‑party providers
- Apply your knowledge of CRM, ERP and billing platforms and architectures to ensure solutions align with wider system landscapes
- Drive process improvement initiatives through API integration and automation
- Identify opportunities to optimise complex operational processes, including multi‑line and multi‑site service environments
- Build and maintain effective relationships with stakeholders at all levels
- Proven experience as a Business Analyst within digital transformation environments
- Strong experience with Microsoft Dynamics 365 (D365) or similar enterprise platforms
- Solid understanding and awareness of CRM, ERP and billing platforms and architectures
- Experience working in Agile / Dev Ops delivery environments
- Strong skills in requirements gathering, process mapping and user story development
- Experience delivering customer‑facing digital solutions, such as portals or self‑service platforms
- Demonstrable experience with API integrations, automation and process optimisation
- Excellent stakeholder engagement and communication skills
Must be eligible to work in the UK.
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