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SaaS Support Technician; Tier 2): Troubleshooter & Mentor
Job in
Leeds, West Yorkshire, ME17, England, UK
Listed on 2026-06-21
Listing for:
BigChange
Full Time
position Listed on 2026-06-21
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Big Change is seeking an experienced Customer Support Technician, Level 2 in Leeds. You will focus on resolving complex technical issues and collaborate with internal departments while guiding Level 1 technicians. Strong SaaS and cloud technology experience is essential.
The role demands excellent problem-solving skills and a proactive approach to manage a high-volume ticket workstream effectively. Big Change offers various employee benefits and a supportive work environment.
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