Solutions Analyst

Trans Union's Job Applicant Privacy Notice Team Overview

The team designs and delivers credit decisioning solutions for lenders, including major UK banks and other financial institutions. Their solutions help clients make informed lending decisions by collecting data from various sources, applying business rules and scorecards, and returning automated decisions to the client's systems. The team works closely with consultants, clients, and other stakeholders to translate business requirements into technical solutions.

Using industry-leading decisioning platforms, they build, configure, test, and maintain solutions that support credit risk assessment, affordability checks, and lending decisions.

This role reports into the Manager, Technical Consultant. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Assist Solutions Consultants in designing high-quality software solutions.

Configure solutions within TU decisioning software to meet business requirements, adhering to best practices and taking advice from Senior Solutions Analysts and Solutions Consultants, ensuring successful project completion.

Conduct unit testing on solutions and help the Test Team during subsequent testing stages.

Contribute to project documentation, including both business and functional specifications.

Join meetings with project teams and external partners as needed.

Keep Project Manager, Solutions Delivery Manager, or Team Lead regularly updated on task progress through reports.

Maintain and update solution documentation throughout and after project implementation.

Help Senior Analysts and Consultants deliver solutions effectively.

Support clients after delivery to foster strong working relationships.

Troubleshoot and resolve issues in deliveries and post-live phases with limited assistance.

Work closely with colleagues in Decision Services and other supporting teams to nurture collaborative relationships.

Provide support as necessary, including handling change requests and resolving queries or issues.

Take part in UAT calls and defect management sessions.

Participate in the transition of projects to post-live support teams.

Learn and adhere to the Software Development Lifecycle process used by the Trans Union team.

• Experience working in a professional software development environment, including project deliveries across physical or virtual teams
• Strong communication and team-working skills, with the ability to develop effective relationships with clients and third-party suppliers
• Strong problem-solving skills with the ability to identify root causes and drive permanent resolutions and improvements
• Ability to work independently, manage priorities, and deliver within defined deadlines with minimal supervision
• Higher Education degree in Science, Maths, Technology, or Business, or relevant industry experience, with a drive to learn new skills and continuously develop

• Microsoft Office Suite, specifically Excel and Word
• Programming languages such as Python, Java, JavaScript (JS), C (or derivatives), and Lua
• Basic knowledge of testing tools (e.g., SOAP UI) and testing processes
• Software configuration
• Understanding of finance and credit risk strategies and products (preferred)