Head of AI & Automation

Salary

£80, per year

• Proven experience delivering AI, automation or digital transformation initiatives that have created measurable business impact.
• Hands‑on experience building solutions using LLMs, APIs and automation platforms.
• Experience working with tools such as OpenAI, Anthropic/Claude, Zapier, Make or similar.
• Strong understanding of SaaS platforms, integrations and data flows.
• Experience with in e‑commerce, retail, marketplace or another fast‑growth digital environment.
• Ability to translate business challenges into practical technology solutions.
• Strong stakeholder management skills with the ability to influence at senior leadership level.
• A builder mentality – someone who enjoys experimenting, shipping solutions and delivering outcomes.
• Exposure to platforms such as Magento, Shopify, GA4, CRM, ERP, customer service platforms or marketplace technology would be advantageous.

• Define and deliver the company‑wide AI and automation strategy, prioritising initiatives based on commercial value and ROI.
• Design, build and implement practical AI solutions using LLMs such as OpenAI, Claude/Anthropic and other emerging technologies.
• Identify opportunities to automate manual processes across sales, customer service, operations, finance and reporting.
• Build connected workflows between SaaS platforms using APIs and automation tooling.
• Improve business intelligence, reporting and data accessibility across the organisation.
• Evaluate emerging AI technologies and make recommendations around tooling, vendors and internal capability.
• Champion AI adoption across the business, helping teams understand how technology can improve their day‑to‑day roles.

• AI
• Business Intelligence
• CRM
• ERP
• Magento
• Shopify
• Zapier

We are a high‑growth, multi‑brand e‑commerce group based near Leeds, with significant year‑on‑year growth and ambitious plans to expand into new markets. We have already built strong automation and AI foundations through an extensive discovery and value‑creation programme, and we are now looking for a dedicated leader to take ownership of the roadmap and accelerate our progress. This is a hands‑on role with direct access to the board, full ownership of the AI and automation roadmap, the freedom to experiment and deploy solutions quickly, and the opportunity to shape how we use emerging technology to scale.

The role offers a six‑figure package, hybrid/flexible working, and equity.

last updated 27 week of 2026