Front of House AV Technician

Location
- Liverpool Street, London Salary - £30,000-£35,000 Job Type
- Full Time, Permanent An excellent opportunity has arisen for a Front of House AV Technician to join a leading international law firm in their London office, providing vital audio-visual support at the heart of a professional, client-facing environment. This is a highly visible role where you will play a key part in ensuring seamless meetings and events, working closely with Front of House, Workplace, and Information Services teams to deliver a first-class experience.

The Role As a Front of House AV Technician, you will be based in the main reception area, acting as the go-to expert for all AV support across the London office. You will ensure meeting rooms and event spaces are fully operational, supporting both in-person and hybrid collaboration. You will combine technical expertise with excellent communication skills to deliver a smooth, professional service to colleagues and clients alike.

Key Responsibilities Provide high-quality, client-facing AV support across the London office Set up and support in-person and hybrid meetings and events Act as the first point of contact for AV queries and troubleshooting Maintain and support meeting room technology, including MTR systems Carry out regular equipment checks and resolve faults proactively Coordinate repairs and maintenance with external AV suppliers Ensure all meeting spaces are presentation-ready at all times Support installations and upgrades of AV equipment Work collaboratively with internal teams to improve AV services Maintain accurate records of equipment and maintenance activity Provide AV guidance and training to Front of House teams Support reception/client services when required About You Strong experience with AV systems and meeting room technology Confident supporting platforms such as Microsoft Teams, Zoom, Webex and Google Meet Solid troubleshooting skills with a proactive approach Basic networking knowledge (IP, MAC, DNS, connectivity) Excellent communication skills, both in person and via email Experience in a client-facing or customer-focused role Well organised with strong attention to detail Positive, adaptable and able to work both independently and as part of a team Comfortable delivering training and guidance to colleagues Good working knowledge of Microsoft 365 Benefits 35-hour working week Rotating shifts between 7:30am and 6:00pm Opportunity to work in a prestigious, international firm Exposure to modern AV technologies and systems Training opportunities, including first aider and fire warden certification Collaborative and inclusive working environment If you are a technically skilled and service-driven professional looking to make an impact in a fast-paced, client-facing environment, this Front of House AV Technician role offers a fantastic next step in your career.

Apply now to be considered.