Systems Administrator

Job Title: Systems Administrator

Location: Leeds

Salary: £40,200 per year

Job Type: Full time, Permanent

We are looking for a proactive and technically skilled Systems Administrator to support, maintain, and continuously improve our IT infrastructure. This is a key role within the organisation, ensuring our systems and services remain secure, reliable, and high performing to support the delivery of essential housing services.

You will play a central role in the administration and development of our Microsoft-based infrastructure environment, alongside supporting wider IT operations and end-user technology.

• Monitor infrastructure systems to ensure maximum availability, performance, and security of IT services
• Administer and support infrastructure systems including Microsoft stack, Sophos, Servers & Laptops
• Assist with maintenance of Infrastructure platforms in a secure, stable, and fully operational state
• Provide technical advice and recommendations regarding procurement of end-user hardware and software
• Create, review, and maintain technical documentation and user guidance materials
• Ensure company laptops and mobile devices comply with organisational security and compliance policies
• Deploy, maintain, and upgrade IT infrastructure systems and associated technologies
• Assist with Infrastructure deployments and upgrades to completed in line with agreed change control procedures, with minimal disruption to users and services
• Maintain that systems remain secure, supported, and operational following implementation
• Act as an escalation point for first-line IT support staff
• Provide professional and effective technical support

• Can demonstrate experience of administering and supporting Microsoft 365 environments
• Experience with managing user accounts, permissions, and access controls
• Able to support and maintain Windows Server environments
• Experienced in supporting and troubleshooting Microsoft Office applications and end-user productivity tools within a business environment.
• Able to diagnose, troubleshoot, and resolve technical infrastructure and systems issues effectively
• Able to travel regularly between Leeds Federated Hubs, Head Office, and other operational sites to support service delivery in all areas of the role.
• Strong communication skills with the ability to explain technical concepts clearly to both technical and non-technical colleagues
• Can work independently, using own initiative to resolve issues, while also collaborating effectively within a wider IT team.

Leeds Federated is an equal opportunities employer and promotes diversity in everything we do and therefore welcomes applications from all sections of the community.