Senior Technical Business Analyst

We're looking for a Senior Technical Business Analyst to join our team in Leeds on a permanent basis. This is a hybrid role, with two days per week in the office.

We're looking for a Senior Technical Business Analyst to lead requirements discovery and delivery across some of our most complex, high‑impact, and technically ambitious initiatives, including agentic AI solutions, intelligent automation platforms, and large‑scale system integrations.

This is a senior individual‑contributor role with significant influence across the CTO function. You'll be the go‑to expert for technical business analysis, setting the standard for best practice and partnering with stakeholders at all levels. Working with a high degree of autonomy, you'll navigate ambiguity, drive clarity on critical initiatives, and play a key role in shaping outcomes on business‑critical programmes.

You'll be equally comfortable collaborating with principal engineers on solution design, challenging assumptions and priorities with senior stakeholders, and guiding decision‑making at executive level. More than simply gathering and translating requirements, you'll help shape technical direction, business strategy, and delivery approach – ensuring solutions are both technically robust and commercially aligned.

Through your expertise, stakeholder management, and ability to ask the right questions, you'll raise the bar for business analysis across the organisation while helping teams deliver meaningful, measurable outcomes.

• Lead discovery and requirements definition for complex, business‑critical programmes across AI, intelligent automation and enterprise technology.
• Translate business needs into clear, actionable technical requirements, user stories, process flows and acceptance criteria across multiple systems and teams.
• Partner with Architects, Principal Engineers and Product teams to shape solution design, integration approaches, APIs, data models and delivery roadmaps.
• Provide expert analysis and constructive challenge to ensure technical solutions remain aligned to business objectives and strategic priorities.
• Lead requirements and analysis activities for agentic AI initiatives, including multi‑agent workflows, orchestration, tool integration, memory management and human‑in‑the‑loop processes.
• Act as a subject‑matter expert in emerging AI and agentic technologies, helping to shape best practice and drive innovation across the organisation.
• Drive high standards of requirements governance, traceability and documentation, ensuring solutions are delivery‑ready and scalable.
• Identify and manage risks, dependencies and delivery challenges, providing clarity and direction within complex and fast‑paced programmes.
• Build strong relationships with senior business and technology stakeholders, facilitating workshops and influencing key delivery decisions.
• Champion Business Analysis best practice, mentoring colleagues and helping to elevate capability across the wider function.

• Proven experience leading business analysis activities across complex, large‑scale technology delivery programmes.
• Strong expertise in requirements elicitation, user stories, process modelling, data mapping and acceptance criteria definition.
• Ability to operate autonomously, providing clarity and direction within complex and ambiguous delivery environments.
• Experience partnering with Architects, Engineers and Technical Leads on solution design, APIs, integrations and data models.
• Strong knowledge of Agile delivery methodologies, with experience supporting and mentoring cross‑functional teams.
• Excellent stakeholder management and communication skills, with the ability to engage and influence senior leaders.
• Proficiency with Jira, Confluence, Lucidchart, draw.io and similar delivery and documentation tools.
• Strong analytical and problem‑solving skills, with the ability to challenge assumptions and drive better outcomes.

• Experience delivering AI, Generative AI, Machine Learning or Agentic AI solutions.
• Understanding of LLM concepts, prompt engineering, RAG, agent orchestration and AI‑driven workflows.
• Experience delivering automation, RPA or Intelligent…