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IT Helpdesk Engineer; Level 1 – Onsite Support

Job in Leeds, West Yorkshire, ME17, England, UK
Listing for: Waystone
Full Time position
Listed on 2026-07-23
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 22000 - 30000 GBP Yearly GBP 22000.00 30000.00 YEAR
Job Description & How to Apply Below
Position: IT Helpdesk Engineer (Level 1) – Onsite Support

Waystone is seeking an IT Helpdesk Engineer Level 1 to support the Leeds IT team. The role focuses on incident handling, service desk tasks, and monitoring to ensure service levels are met.

Required are a degree in IT or relevant experience and ITIL certification, with a minimum of 2 years in a helpdesk. Strong communication and problem-solving skills are essential for providing quality user support.

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