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Head of Software Support & Service Excellence
Job in
Leeds, West Yorkshire, ME17, England, UK
Listed on 2026-07-23
Listing for:
System C
Full Time
position Listed on 2026-07-23
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
System C in Leeds is seeking a Head of Software Support to lead our Support and Success function, ensuring reliable, high-quality service for health, social care, and education customers. You will direct multiple support teams, own service performance including SLAs and customer satisfaction, and drive improvements through data, knowledge management, and collaboration with Product and Engineering.
This is a strategic senior role focused on sustainable, client-centric service delivery.
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