Platform Operations Engineer

Job Description Infrastructure Operations Engineer

Location: Hybrid Working
Salary: Up to £40,000 plus benefits

Are you an Infrastructure Engineer, IT Operations Engineer, or Support professional looking to develop your career within a modern technology environment? This role offers the opportunity to support business-critical infrastructure and services, helping to ensure they remain secure, stable, and highly available.

You’ll work alongside Engineering, Security, and Operational teams, supporting infrastructure availability, service improvements, and cloud-based technologies while gaining exposure to a wide range of operational best practices.

• Support the day-to-day operation of business‑critical infrastructure and services
• Monitor system performance, availability, and operational health
• Assist with incident, change, and problem management activities
• Support releases, deployments, and operational readiness processes
• Help maintain infrastructure security, resilience, and operational controls
• Contribute to disaster recovery testing and business continuity activities
• Work with third‑party suppliers to support service delivery
• Maintain technical documentation, support procedures, and operational runbooks
• Support service improvement initiatives and operational reporting
• Assist with infrastructure maintenance, upgrades, and optimisation activities

• Experience in Infrastructure Engineering, Infrastructure Support, IT Operations, or Application Support
• Understanding of incident, change, and problem management processes
• Experience supporting business‑critical systems and infrastructure
• Strong troubleshooting and problem‑solving skills
• Good communication skills with technical and non‑technical stakeholders
• Ability to manage workloads effectively in a fast‑paced environment

• Exposure to Microsoft Azure, Microsoft 365, or Entra
• Experience supporting cloud‑based or SaaS environments
• Knowledge of operational resilience and disaster recovery processes
• Experience working within regulated environments
• Familiarity with security, risk, and compliance best practices
• Understanding of Dev Ops or modern infrastructure practices

• Salary up to £40,000
• Hybrid working flexibility
• Exposure to modern cloud and infrastructure technologies
• Supportive and collaborative technology team
• Ongoing professional development opportunities
• Competitive benefits package
• Clear opportunities for career progression

If you’re looking to build your career within Infrastructure Operations and work on critical technology services that support a growing business, we’d love to hear from you.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their , , , /belief, or .