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Senior 3rd Line Service Desk Engineer – Hybrid MSP

Job in Leeds, West Yorkshire, ME17, England, UK
Listing for: Tieva
Full Time position
Listed on 2026-07-24
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 32000 - 35000 GBP Yearly GBP 32000.00 35000.00 YEAR
Job Description & How to Apply Below

Tieva is seeking a Service Desk Engineer for 3rd Line support in Leeds. You will act as the escalation point for complex infrastructure issues, covering Microsoft Server, 365, networking and virtualization across on-premise, cloud and hybrid environments.

The role emphasizes proactive communication and high-quality customer service within a fast-paced MSP setting. You’ll work with Proactive Teams, upgrade projects, and mentor junior engineers while contributing to continual service improvements

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Position Requirements
10+ Years work experience
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