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ITSM Analyst Major Incident Leader; Hybrid
Job in
Leeds, West Yorkshire, ME17, England, UK
Listed on 2026-07-25
Listing for:
BPM Tech #BecausePeopleMatter
Full Time
position Listed on 2026-07-25
Job specializations:
-
IT/Tech
IT Business Analyst, IT Support
Job Description & How to Apply Below
BPM Tech #Because People Matter in Leeds is seeking an IT Service Management Analyst to drive excellence across Major Incident, Change, Problem Management, Service Transition and CAB processes. Hybrid role with 2 days in the Leeds/Bradford office; you'll own Change Management activities and support CAB proceedings using Jira Service Management.
You'll contribute to governance, service improvement and data-driven reporting, with opportunities to progress toward an ITSM Lead as the team expands.
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