Service Desk Lead – Hybrid IT Operations & SLA Champion
Job in
Leeds, West Yorkshire, ME17, England, UK
Listed on 2026-07-30
Listing for:
PVH (Tommy Hilfiger/Calvin Klein)
Full Time
position Listed on 2026-07-30
Job specializations:
-
IT/Tech
IT Support, IT Project Manager, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
Pharmacy2U is seeking a Service Desk Manager to lead the day-to-day operation of our IT Service Desk from our Leeds office. The role combines hands-on leadership with strategic service improvements to ensure high SLA achievement.
You'll manage a high-performing team, coach staff, and coordinate incident processes, with on-call responsibilities as required by the business. We offer a hybrid schedule and extensive benefits in a growing digital healthcare environment.
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