M&A Technology Service Delivery Lead

Following the sale of a major media company's M&E business, a dedicated Technology TSA (Transitional Service Agreement) Lead is required. This high-profile role sits within the Group Technology Directorate and is responsible for establishing the operational framework to mobilise pre-drafted TSAs, managing the ongoing delivery of critical technology services to the acquirer during a 24-to-36-month transition window, and planning the clean exit of these services.

Operationalise pre-drafted and agreed TSAs across all in-scope technology domains during the regulatory review period

Define governance structures, KPIs, SLAs, and reporting cadences between Remain Co and the Acquirer

Stand up appropriate governance aligned with the wider programme, ensuring clear roles, responsibilities, and escalation paths are in place for Day 1 readiness

Service Delivery Management (Post-Close Transition)

Govern end-to-end delivery of TSA technology services, collaborating with internal Service Owners who maintain operational accountability for their respective technologies

Monitor vendor performance and internal delivery teams to ensure consistent alignment with TSA obligations

Safeguard Remain Co from commercial exposure - ensure service delivery strictly matches contract boundaries to avoid scope creep or uncompensated effort

Work closely with Finance Business Partners to manage accurate billing, cost-recovery mechanisms, and cross-charging to the acquirer

Proactively manage risks to ensure Remain Co is not exposed to service penalties, legal remedies, or operational degradation of its own ongoing business

Exit Planning & Stranded Cost Mitigation

Collaborate with both Remain Co teams and the acquirer to design and execute detailed exit plans for each TSA

Identify and mitigate stranded costs (residual software licences, underutilised infrastructure, unallocated staff overhead) to ensure zero financial tail for Remain Co post-separation

M&A / Carve-Out Expertise - proven track record leading complex technology separations, divested entity stand-ups, or TSA delivery management within large corporate environments

Broad Tech Literacy - comfortable speaking the language of infrastructure, cyber security, enterprise applications, and IT service management (ITSM/ITIL); not a hands-on technical role

Commercial & Legal Acumen - deep experience interpreting, managing, and enforcing legal contracts, commercial schedules, and SLAs; strong understanding of cost-recovery models

Stakeholder & Relationship Mastery - exceptional negotiation skills with the ability to balance the competing priorities of an ambitious acquirer and a protective parent company

Resilience & Discretion - able to operate effectively in a highly confidential, changing environment during a protracted regulatory approval phase

Experience in Global Media, Entertainment, Broadcast, Telecoms, or heavily regulated tech environments is highly advantageous

London, Leeds, or Manchester - 2-3 days in the office per week

Part of the Group Technology Directorate