Senior 3rd Line Support Engineer – Hybrid & Growth
Job in
Leeds, West Yorkshire, ME17, England, UK
Listed on 2026-08-20
Listing for:
BCN Group Ltd
Full Time
position Listed on 2026-08-20
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
BCN Group Ltd is seeking a seasoned 3rd Line Support Engineer to join our Manchester-based service desk on a hybrid basis. You will escalate from 1st/2nd line, mentor peers, vet knowledge base articles, and provide email/phone support to a broad client base, ensuring issues meet SLAs.
The role demands a proactive problem-solver with a background in MSP environments, strong IT service delivery, and a passion for excellent customer service.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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